APG&E Reviews: Electricity Plans, Rates, and Customer Experiences

Discover APG&E energy plans to power your Texas home or business.

Written by Christine Orlando | Reviewed By Alfred Poindexter
Last updated September 7, 2025

Enter your ZIP code to see plans in your area

APG&E, or AP Gas & Electric, is a privately held electricity provider serving homes and businesses across deregulated parts of Texas. They’re known for their simple, straightforward plans and award-winning customer service.

Est. Year

2004

Service Areas

Most of Texas, Pennsylvania, New Jersey, Ohio, New York, Illinois, and Maryland

Plan Types

Fixed-Rate and Renewable Energy

Customer Service Hours

Monday-Thursday: 8 am-7 pm CT; Friday: 8 am-5 pm CT; Saturday: 9 am-1 pm CT

Current APG&E Electricity Rates

APG&E rates vary by your ZIP code, average monthly usage, and the type of plan you choose. Factors such as market conditions and contract length can also affect pricing. Reference the table below to get an idea of their current rates. Keep in mind, however, that every plan is different—always read the Electricity Facts Label (EFL) for a clear picture of their fees.

Plan NamePrice/kWhMonthly Bill Estimate*Term LengthAvailability
SimpleSaver 11 9.5¢$9511 monthsCheckout
SimpleSaver 10 9.8¢$9810 monthsCheckout
SimpleSaver 13 9.8¢$9813 monthsCheckout
SimpleSaver 9 9.8¢$989 monthsCheckout
SimpleSaver 12 11.4¢$11412 monthsCheckout
SimpleSaver 36 11.7¢$11736 monthsCheckout
SimpleSaver 24 11.7¢$11724 monthsCheckout
True Classic 1314.7¢$14713 monthsCheckout
True Classic 1114.9¢$14911 monthsCheckout
True Classic 1214.9¢$14912 monthsCheckout
True Classic 2416.2¢$16224 monthsCheckout
True Classic 3616.2¢$16236 monthsCheckout
* Updated on 09/07/2025, 3:04:05 PM CDT for ZIP Code 77002. Pricing and plan offerings are subject to change. Monthly bill estimates are based on 1000 kWh usage. Actual bills may vary based on usage patterns and additional fees.

APG&E Background & Overview

APG&E is a retail electricity provider based in Houston, Texas. Founded in 2004, APG&E serves both residential and commercial customers across deregulated areas of Texas, Pennsylvania, New Jersey, Ohio, New York, Illinois, and Maryland. The company operates independently, allowing it to focus on customer service and maintain flexibility in delivering energy solutions.

APG&E sets itself apart by offering straightforward plans and tools designed to make energy management easier. While they may not be the biggest name in the market, APG&E Energy has built a reputation for consistency and dependable service, making them a strong contender for anyone looking for a no-nonsense electricity provider.

What Customers Are Saying About APG&E

Customer reviews for APG&E on Google are mixed. Some customers highlight positive experiences with stable rates and helpful customer service, while others report frustration with unexpected fees or billing issues. Like many providers, the experience can vary depending on the plan, location, and how closely the terms are reviewed before signing up. When Power Wizard reviews electricity providers, we focus on customer service, accessibility, and plan options.

Overall PowerWizard Score Rating Scale (1-5)
Overall Score 4.19
Customer Service 4.25
Online Accessibility 5
Plan Options 3.33
Ratings are based on a scale of 1 through 5, with 5 being the highest. These scores are determined by Power Wizard’s comprehensive evaluation of customer feedback, industry data, and our own expert analysis.

A Closer Look at APG&E’s Electricity Plans

No two households have the same energy needs, so APG&E electricity plans are built to accommodate different lifestyles. We’ve outlined them for you below. Just make sure to check each plan’s Electricity Facts Label (EFL) for more in-depth contract details before enrolling.

Fixed-Rate

Fixed-rate plans keep your price per kilowatt-hour the same for the length of your contract. They’re a great fit for homeowners or long-term renters who want stable bills and fewer surprises when prices spike.

Pros:

  • Fixed rate per kWh
  • Easier to budget
  • Protection from seasonal price spikes

Cons:

  • Early cancellation fees
  • No benefit if market rates drop
  • Less flexible for short stays

Green Energy

APG&E offers green energy plans that let you support renewable energy without changing how you use electricity. These plans help reduce carbon emissions by supporting investments in renewable energy projects, rather than fossil fuels. It’s an easy way to make a positive impact on the environment from the comfort of your own home.

Pros:

  • Supports renewable power
  • No equipment or setup required
  • Same reliable service

Cons:

  • Fewer plan options than traditional plans
  • Environmental impact depends on overall grid mix

Business Electricity from APG&E

APG&E provides electricity plans to both commercial and small businesses in some deregulated markets, employing industry experts to assist small and large business energy buyers in mitigating risk and capitalizing on market opportunities.

How APG&E Compares to Other Texas Providers

Use the table below to compare APG&E energy side by side with other popular electricity companies in Texas.
Feature APG&E Amigo Energy Discount Power
Overall Rating 4.19 3.30 3.72
Plan Types Fixed-rate, green energy Fixed-rate, time-of-use, bill credit Fixed-rate, variable-rate, time-of-use, bill credit
Top 12-month Plan SimpleSaver 12 Bright 75 Plus Bill Credit Bundle 12
Best Feature Carries a wide range of energy plans and provides award-winning customer service Offers flexible, customer-centric plans and bilingual customer service Offers no-frills energy with transparent pricing

* Data is based on provider information as of 5/24/2025. Plan availability and rates may vary by location. Enter your ZIP code to see current offers.

Pro Tip

Electricity plans aren’t one-size-fits-all. Always read the Electricity Facts Label (EFL) to make sure its pricing structure fits your needs.

Where Does APG&E Provide Service?

APG&E serves residents of deregulated areas of Texas managed by the state’s major Transmission and Distribution Utilities (TDUs). Their services are not available in municipally owned utility areas like Austin and El Paso.

Major TDUs and Areas Served

  • Oncor Electric Delivery: This service area includes cities like Dallas, Fort Worth, Arlington, Plano, Waco, Tyler, Wichita Falls, Midland, and Odessa.
  • CenterPoint Energy: This service area includes cities like Houston, Sugar Land, Baytown, Galveston, and Pasadena.
  • AEP Texas Central: This service area includes cities like Corpus Christi, Laredo, McAllen, Harlingen, and Victoria.
  • AEP Texas North: This service area includes cities like Abilene, San Angelo, Vernon, and Alpine.
  • Texas-New Mexico Power (TNMP): This service area includes cities like Lewisville, Texas City, Alvin, Angleton, Dickinson, and Friendswood.
  • Lubbock Power and Light: Includes Lubbock, and parts of the surrounding areas.

Other States Where APG&E Provides Service

  • Pennsylvania: Pennsylvania Power & Light (PPL), Metropolitan Edison, Philadelphia Electric Company (PECO), Penelec, West Penn Power, and Duquesne Light TDUs
  • Ohio: Duke, Dayton Power & Light, AEP Columbus Southern Power, AEP Ohio Power, First Energy, The Illuminating Company, First Energy Ohio Edison, and First Energy Toledo Edison TDUs
  • New Jersey: Atlantic City Electric, Jersey Central Power & Light (JCP&L), and Public Service Electric & Gas (PSE&G) TDUs
  • Maryland: Baltimore Gas & Electric (BG&E) and Pepco TDUs
  • New York: Businesses in the Con Edison TDU
  • Illinois: Businesses in the Commonwealth Edison TDU
* Service areas may vary. Enter your ZIP code into Power Wizard’s tool to check if APG&E services your area.

Is APG&E the Right Provider For You?

Not sure if APG&E is the best fit for your home or business? If you find yourself nodding along to any of these, their plans are worth a look:

  • Want predictable monthly bills → APG&E offers fixed-rate plans for price stability
  • Prefer no-frills, straightforward service → Simple plan options with easy setup
  • Live in a deregulated part of Texas → APG&E serves most competitive markets
  • Like to see what other customers think → Reviews available on trusted platforms

If you’re nodding “yes” to a few of these, APG&E might be a solid match for your energy needs.

Ready to compare plans? Use Power Wizard’s tool to see how APG&E stacks up against hundreds of other options in your area. Just enter your ZIP code to get started.

Pro Tip

Pro Tip: Switching providers may be subject to contract terms or early termination fees. Always check with your current provider before making a switch.

Common Questions About APG&E (FAQs)

APG&E customer service team can be reached by phone at (866) 714-7339. Their team is available Monday-Thursday: 8 am-7 pm CT; Friday: 8 am-5 pm CT; Saturday: 9 am-1 pm CT.

Switching to APG&E is quick and easy. Once you select a plan, Power Wizard will handle the switch with your utility provider—no service interruption or technician visit required. You’ll get a confirmation with your start date and can manage everything online.

Some utility companies may charge a small one-time fee when you switch providers, but this varies by region. It’s usually included in your first bill and isn’t something APG&E controls. Check with your local utility to see if fees apply.

In most cases, you can request a specific start date when signing up for an APG&E plan. If you don’t choose one, your service typically starts within 1 to 3 business days.

It depends on your credit and eligibility. Texas customers may qualify for a deposit waiver if they meet certain criteria, such as demonstrating satisfactory credit, being 65 or older with no delinquent accounts, or being certified as medically indigent or a victim of family violence. If a deposit is required, the amount will be shown during the sign-up process.

Like most electricity providers, APG&E performs a soft credit check to determine if a deposit is needed. This check doesn’t impact your credit score. If your credit doesn’t meet their threshold, you may be asked to pay a deposit before service starts.

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